Organizational Behavior Forces Discussion Paper

ORGANIZATIONAL BEHAVIOR FORCES DISCUSSION PAPER TEAM B MGT307 APRIL 12, 2010 ANDY WAGSTAFF organisational Behavior Forces Discussion In this paper cultivation squad B comp atomic number 18s and contrasts the different organizations of severally of its team ingredients. The team is made up of sextette students, each of which is employed by a different organization. It was with a cooperative effort that this group was able to discuss and analyze these organizations.The individual companies and military statement environments that were addressed in the learning team discussions accept a correctional facility, a variety of organizations that turn in more(prenominal) or less form of health awe or health check service, a retail store, an insurance company, and one member of Team B is employed at home as a home bookr/student. Team B participated in discussions and analyzed the organizational demeanours of each organization at heart their group. The purpose of this paper is to provide that analytic thinking that describes some of the internal and international forces that prevail an relate on organizational conducts.Team B intends to present an explanation summarizing the findings of the Learning Team discussions. The paper includes an analysis of the following internal and external forces Restructuring organisational Mission contest thrift Customer Demands The following argon ad hominem descriptions of internal and external forces that impact organizational behavior within the organizations of each individual member of Learning Team B. Restructuring Restructuring, or rearranging, of an organization can turn a company upside- down and leave employees in a state of shock.This particular external force can view a huge impact on the organizational behaviors of any organization from a medical clinic to a correctional facility. It is customary for a company under restructure to use layoffs or reduce full-time positions to part-time to decrease the c osts of employment. Another manageable diverseness made by a company trying to put out after downsizing could be to obtain lower employee wages. This could be get hold of by moving the employment to a facility in another(prenominal) state or country. For any number of reasons, a company whitethorn choose to move only part of its organization during the restructure.For example, a assembly line medical records department holds confidential information regarding its employees. With this in mind, the restructuring team whitethorn deficiency to select an outside source to perform medical records go during the restructure. This volitioning ensure the confidentiality of its employees and safeguard their personal information. Understanding organizational behaviors brought on by internal and external forces is important for everyone involved whether it is an insurance company, a retail store, or a home health reverence agency. on that point is little contendn about the safety an d health risks to persisters who face or survive episodes of downsizing, or the effects of downsizing and outsourcing on the capacity of organizations to provide occupational health services and programs for workers textbibliography-mark . Therefore, it is laid-backly recommended that personnel meetings be scheduled to address the questions and concerns of a companys remaining employees. Organizational Mission The organizational bursting charge of the medical team at the Pendleton prison System Department of Corrections provides inmate rehabilitation and medical care.The mission of the medical team at Pendleton is to reduce unnecessary morbidity and mortality and protect public health by providing long-suffering-inmate timely access to safe, cost-effective medical care, dental, and disability programs. The mission statement of an organization affects the organizational behavior within the company by providing direction to each persons duties within the company. Although the o rganizations of the members of Team B are significantly different in size and function, the impact of their organizational mission directly affects their organizational behavior and success.Most organizations define a mission statement and develop practices to control the organizational behavior of the organization to accomplish this mission textbibliography-mark . Competition Competition is an external force that affects organizational behavior in retail as well as more other graphic symbols of organizations. There are several examples of the different external forces that affect organizational behaviors, some of which include creditors, guests, suppliers, and the labor market. CompetitorsCompetitors are peers that perform similar functions within their professional discipline. Competitors turn over to the industry with their ability, supply, goods, and services, at competitive prices. Competitors contributions are usually of a high caliber and this is what gives consumers thei r choices. Creditors In contrast, creditors have an impact in retail because well-nigh businesses grease ones palms goods and services to a large extent on credit. Generally, these businesses are given discounts or other incentives for buying in bulk. CustomersCustomers obviously utmost of play an essential part in the retail business. In fact, without any guests, in that respect would be no business. In retail, it is important that a business k instantly how to transpose with itscustomers. This will expand customer confidence and increase buying. toil Market The labor market affects the number of pendent employees who a business will be allowed to hire. In comparison to expanding customer confidence, the lack of qualified employees at a business can lead any type of organization to customer dissatisfaction. Customer DemandsCustomer demand is the quantity of a product or service that customers are willing and able to purchase at a given price during a given period textbibli ography-mark . Meeting the demands of customers can be difficult at times. The medical field always has tried to satisfy its customers needs in the opera hat way possible, but it is becoming more complicated because of the customers increased expectations. here(predicate) is an example of changes in organizational behaviors of employees at a medical clinic concerning customer demands. A patient is 15 minutes late for his or her day of the month so e asked the patient to reschedule the appointment but instead, the patient refuses to leave the clinic until he or she was seen by a doctor. This is when behaviors have to change in order to meet the customers demands. There may be times, for instance, when the patient is not able to reschedule the appointment. To meet this customers needs, employees have to work even harder. First we try to make the customer feel as comfortable as possible until he or she is seen by the provider. We have to gain their satisfaction to go advancing to improve our customer services.Second, we focus specifically on this customer. It is important to sue the customer as an individual person just as we want to be treated. One way that a medical clinic can work to improve customer demands is to have questionnaires available for the customers. When the questionnaires are reviewed the company will know what areas that they need to improve in and what areas they are doing well in. These questionnaires may very well lead the medical clinic to implement even more organizational behaviors if needed to increase customer satisfaction. EconomyThe economy has touch organizational behaviors in many American households. The following is a personal example from an American homemaker and student. My fiance is the bread winner in the household at one point and he was making becoming money that I could sit at home and take care of the babies. But now, the economy is so bad that I am now trying to find a job so that we can make ends meet. His job a s a correctional officer has stopped better-looking overtime to the employees. The bills are going up twice as overmuch as they used to be and so now we do not have any extra money to have or to save. ratiocinationIn conclusion, the internal and external forces that impact the behaviors of an organization can have both a negative and a positive effect on the company itself as well as on the pack within the company. These changes in behavior, or reactions from within an organization, are caused by forces such as the restructuring of a business, increased customer demands, technology, competition, or even from a sport in the economy. Although internal forces are considered to be causes that people have each created or could have controlled, external forces are those in which people have no irect control. A business in comparison to people has many forces that can manipulate and form its common behavior and the organizational behaviors of the people within it. Organizations of ev ery kind, from those that provide goods to those that provide services, still have to change continually and positively while searching for new ideas and opportunities to maintain a competitive advantage. This teams belief ist how a company reacts, how it manages, and how it adapts to changes, will determine its failure or success. References